Privacy Policy
Welcome to vastrilova. We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard data when you visit our website or interact with our services.
Information We Collect
We collect various types of information to provide and improve our services to you. This includes data you provide directly and information gathered automatically during your visit.
- Personal identification information such as name, email address, phone number, and company details when you voluntarily submit contact forms or subscribe to our newsletter.
- Technical information including IP address, browser type, device information, operating system, and referring website URLs collected automatically through cookies and similar technologies.
- Usage data such as pages viewed, time spent on site, navigation patterns, and interactions with content to understand how visitors engage with our platform.
- Communication records including emails, messages, and other correspondence you send to us, along with your feedback and responses to surveys when provided.
How We Use Information
We use collected information to operate our website, deliver requested services, improve user experience, and communicate with you about relevant content and updates.
- To respond to your inquiries, provide customer support, and deliver services or information you specifically request through our website contact forms or other communication channels.
- To send newsletters, blog updates, and other content you've subscribed to receive, ensuring you stay informed about topics relevant to digital marketing strategies.
- To analyze website usage patterns, identify technical issues, and improve our content, design, and functionality based on how visitors interact with our platform.
- To protect our website from fraud, abuse, and security threats while ensuring compliance with legal obligations and enforcing our terms of service.
Legal Basis for Processing
Under Australian privacy laws, we process personal information based on several legal grounds depending on how you interact with our services.
We process data with your consent when you voluntarily provide information through forms or subscriptions. We also process information based on legitimate business interests in operating our website, improving services, and communicating with interested parties. When contractually necessary, we process data to fulfill service agreements with clients.
Information Sharing
We respect your privacy and do not sell personal information. We share data only in limited circumstances necessary for business operations.
- With trusted service providers who assist with website hosting, email delivery, analytics, and other technical functions. These providers access information only as needed to perform their services under confidentiality agreements.
- When required by law, legal process, or government request, or when necessary to protect our rights, property, safety, or that of users and the public.
- In connection with business transactions such as mergers, acquisitions, or asset sales, where information may be transferred as part of business assets. You will receive notice of any such change in ownership.
Data Security
We implement reasonable technical and organizational security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These include secure servers, encryption for sensitive data transmission, regular security assessments, and access controls limiting who can view personal information. However, no internet transmission or electronic storage method is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights
Under Australian privacy legislation, you have specific rights regarding your personal information. We respect these rights and provide mechanisms to exercise them.
- Access your personal information we hold and request copies of data we've collected about you. We'll provide this information in a commonly used format within reasonable timeframes.
- Request correction of inaccurate or incomplete personal information. We'll update records promptly when you notify us of errors or changes to your information.
- Request deletion of your personal information, subject to legal obligations requiring retention. We'll honor deletion requests unless information must be retained for legitimate business or legal reasons.
- Unsubscribe from marketing communications at any time using links provided in emails or by contacting us directly. We'll process opt-out requests promptly while continuing essential service communications.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance functionality, analyze usage, and improve user experience. For detailed information about specific cookies we use, purposes they serve, and how to manage cookie preferences through browser settings, please review our dedicated Cookie Policy.
Cookie Policy Cookie Policy
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or need to discuss how we handle your personal information, please reach out through these channels.
Email Address: content@vastrilova.com
Phone Number: +61 2 1767 7443
Mailing Address: 265 King Street, Newcastle, NSW 2300 Australia
Changes to Privacy Policy
We may update this privacy policy periodically to reflect changes in practices, technologies, legal requirements, or other factors. We'll post the revised policy on this page with an updated effective date. For material changes that significantly affect how we handle personal information, we'll provide additional notice through prominent website announcements or direct communication to registered users.
Last Updated: This privacy policy was last updated on October 18, 2025.